We offer multiple ways to place an order for your convenience:

• Online Checkout – Add items to your cart and complete your purchase securely.
• Phone Orders – Call us at 914-423-3380 (Monday - Friday, 9 AM - 5 PM). If we’re unavailable, leave your name, phone number, and item details, and we’ll call you back.
• Email Orders – Send an email to Info@FEAhome.com with:

Your Name
Phone Number
Email Address
Billing & Shipping Address
Item Model Number (YN#) & Name

All prices are in US dollars ($) and are subject to change at any time.

All item dimensions are measured approximately to the nearest quarter-inch. Please contact us if you need an exact measurement.

We strive to display colors as accurately as possible. However, variations in monitors may result in slight differences. If you need additional details, contact us at 914-423-3380.

If you're in the NYC Metropolitan area, we offer In-Home Presentation Services to showcase our collection in your home or business. You can also schedule a private appointment at our Yonkers warehouse for an exclusive tour of our collection and see your item in person prior to purchase.

We ensure secure and professional packing for safe delivery using:

• UPS – For smaller items
• Freight Carriers – For larger pieces
• White Glove Delivery – Includes unpacking and placement in your home
• All shipments are fully insured

Shipping fees are calculated at checkout based on the destination and size of the item.

International Shipping: Yes, we ship overseas. Contact us at 914-423-3380 or Info@FEAhome.com for a custom shipping quote, which includes packing, shipping, and insurance.

Shipping to Alaska, Hawaii, and Puerto Rico: We ship to these locations! Please contact us for a custom shipping quote based on your order and location.

APO/FPO & P.O. Box Shipping: We do our best to accommodate these requests. Contact us to discuss available shipping options.

• Items typically ship within 5-7 business days of the order date.
• If an item requires modifications (such as color, finish, or custom work), additional time may be required.

At FEA Home, we take pride in the quality and uniqueness of our pieces. Each item is carefully selected, and many are one-of-a-kind antiques or artisan-made works. While all sales are final, we understand that sometimes an exchange is necessary.

We gladly offer exchanges or store credit toward another item of equal or greater value, subject to the conditions below.

Eligibility for Exchange or Store Credit

• Items must be returned in their original condition, unused, and with all original packaging and documentation intact.
• Requests for exchange must be made within 7 days of delivery
• Written authorization from FEA Home must be obtained before sending any item back. Unauthorized returns may be refused.
• We do not accept returns or exchanges for: Antiques, Vintage furniture, Lacquer pieces, Sale/discounted items, Special or custom orders.

Costs & Responsibility

• Customers are responsible for all return shipping costs and the shipping costs for the replacement item.
• We recommend using a reputable, insured carrier. FEA Home is not responsible for items lost or damaged in return transit.

Store Credit

• Issued in the amount of the original purchase price (excluding shipping).
• 1 year from the date of issue.
• Non-transferable and cannot be redeemed for cash.

Damages or Defects
If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the item and packaging. We will work with you to arrange a suitable resolution.

How to Request an Exchange or Report Damage

1. Email info@feahome.com with your order number, reason for return, and photographs (if applicable).
2. Await written authorization and return instructions.
3. Once the item is received and inspected, we will process your store credit or arrange shipment of your replacement.

• Every item undergoes a thorough inspection before being released to our trusted shipping partners.
• Customer Inspection Required: We strongly encourage you to inspect your item immediately upon delivery.
• If any damage is detected, a claim must be filed directly with the freight carrier upon receipt. FEA Home is not responsible for any damages incurred in transit.
• Reporting Timeline: Any concealed damages must be reported to FEA Home within 2 days of delivery. Failure to do so will be considered a waiver of claim.